Service & Maintenance
Technical maintenance and service for Termojet heat pumps. Warranty and post-warranty repairs, specialist visits across Ukraine.
Full support cycle from installation to annual maintenance
We are with you throughout the entire service life — from commissioning to scheduled maintenance and emergency repairs
- Official Warranty 3 years
- Technician Visit 24–48 hrs
- Market Experience 23 years
- Serviced Properties 500+
- Warranty Service Official 3-year warranty on all equipment. Free technician visit for warranty cases across Ukraine.
- Technical Maintenance Annual heat pump maintenance: heat exchanger cleaning, pressure check, compressor diagnostics.
- Setup & Commissioning Commissioning, parameter configuration for your property, WiFi and mobile app connection.
- Emergency Repair Technician visit within 24–48 hours. Original spare parts in stock for most series.
- Diagnostics Full computer system diagnostics. Identifying malfunction causes and remediation recommendations.
- Technical Support Phone and email consultations. Online support via WiFi module for connected equipment.
Official 3-Year Warranty
Every Termojet heat pump comes with an official manufacturer's warranty. We take full responsibility for equipment quality and service center operations.
- 3-year warranty on compressor and main components
- Free technician visit for warranty cases
- Equipment replacement if repair is impossible
- Warranty valid when installation conditions are met
- Official warranty card with every product
- Service center in Kyiv with original spare parts
Service Center Contacts
- Phone +380 (50) 718 91 65
- Schedule Mon–Fri: 9:00–18:00 · Sat: 10:00–15:00
- Warranty 3 years on equipment · Free technician visit